Where the ROE contact info comes from, and how to update it

Last updated: October 27, 2025

When a Record of Employment (ROE) is created, the default contact information that appears on the form is pulled directly from your Business Settings.

Where is this information set?

  • It’s initially set during your account setup

  • The ROE pulls the business contact name, phone number, and address from this section

How do I update the ROE contact information?

To make changes:

  1. Go to Business settings

  2. Locate the Contact Information section

  3. Update any necessary details (e.g. contact name, phone number, or email)

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Any updates made here will automatically apply to all future ROEs. Previously submitted ROEs will remain unchanged.

The default ROE contact information can be manually overwritten directly on an employee’s generated ROE.