Where the ROE contact info comes from, and how to update it
Last updated: October 27, 2025
When a Record of Employment (ROE) is created, the default contact information that appears on the form is pulled directly from your Business Settings.
Where is this information set?
It’s initially set during your account setup
The ROE pulls the business contact name, phone number, and address from this section
How do I update the ROE contact information?
To make changes:
Go to Business settings
Locate the Contact Information section
Update any necessary details (e.g. contact name, phone number, or email)

Any updates made here will automatically apply to all future ROEs. Previously submitted ROEs will remain unchanged.
The default ROE contact information can be manually overwritten directly on an employee’s generated ROE.